This Privacy Policy explains how i188 collects, processes, stores and protects your personal data when you use our online betting and casino platform. We are committed to handling your information with transparency, care and respect — and to giving you meaningful control over how your data is used.
i188 ("we", "us", "our", "the Platform") operates the website at https://i188.cam and all associated gaming and betting services. This Privacy Policy ("Policy") describes how i188 collects, receives, uses, stores, shares, transfers and processes personal information about individuals ("you", "your", "User") who register, access or otherwise interact with the Platform.
This Policy forms part of the contractual relationship between you and i188, alongside the Terms and Conditions. By registering an account or using the Platform, you acknowledge that you have read and understood this Policy and consent to the data practices described herein. If you do not agree to this Policy, you must not use the Platform.
Scope: This Policy applies to all personal data collected through the i188 website, mobile-optimized interface, customer support channels and any other point of interaction with i188's services. It does not apply to the data practices of third-party payment processors, game studios or external websites, which are governed by their own privacy policies.
For the purposes of this Privacy Policy, the following terms carry the meanings defined below:
i188 collects personal data through a number of methods, including information you provide directly, data generated by your use of the Platform, and information received from third-party service providers where applicable.
| Data Category | Examples | Source |
|---|---|---|
| Identity Data | Name, date of birth, CNIC, passport | User / KYC Partner |
| Contact Data | Email, residential address | User |
| Financial Data | Payment method identifiers, transaction records | User / Payment Processor |
| Technical Data | IP address, device ID, browser type | Automatically collected |
| Usage Data | Betting history, session logs, game activity | Automatically collected |
| Communications Data | Support chat logs, email correspondence | User |
| Marketing Data | Preference settings, promotion opt-ins | User |
i188 processes your personal data under one or more of the following legal bases:
i188 uses collected personal data for the following purposes:
To create and maintain your account, verify your identity and age, process deposits and withdrawals, settle bets, apply bonus credits and provide access to all Platform features. Account balances are maintained and displayed in PKR for Pakistani users.
To verify your identity against the documents you provide (CNIC, passport or equivalent), screen for fraud, money laundering, match-fixing and multi-accounting, and comply with applicable AML obligations. This may involve sharing data with third-party KYC and financial crime screening partners.
To monitor gaming behaviour for indicators of problem gambling, to apply self-imposed limits requested by users (deposit limits, loss limits, session time restrictions, cooling-off periods and self-exclusion), and to identify users who may need to be referred to responsible gambling resources. This processing is in both our legitimate interest and yours.
To respond to queries, complaints and disputes submitted via live chat (available in English and Urdu) or email. Support communications may be recorded and retained for quality assurance and dispute resolution purposes.
To detect and prevent unauthorized access, bot activity, security breaches, cheating, collusion and exploitation of technical vulnerabilities. Technical data including IP address, device identifiers and session logs are processed for this purpose.
To send promotional offers, bonus notifications and platform updates where you have provided consent or where permitted under applicable law. You may opt out of marketing communications at any time via your Account Settings or by contacting our support team.
To understand how users interact with the Platform, identify usability improvements, optimise the mobile experience (important for users in Karachi, Lahore, Islamabad, Rawalpindi, Faisalabad, Multan, Peshawar and across Pakistan accessing the Platform on mobile data), and develop new features.
i188 does not sell your personal data to third parties. We may share personal data with the following categories of recipients in the circumstances described:
Third-party entities processing data on our behalf under written data processing agreements, including KYC and identity verification partners, payment processors, fraud screening providers, cloud infrastructure providers, analytics platforms and customer support tooling vendors. These parties process data only as instructed by i188 and are contractually bound to appropriate data protection standards.
Where required by applicable law, court order, or a legally empowered governmental or regulatory authority, i188 may disclose personal data. We will take reasonable steps to notify you of such a requirement unless legally prohibited from doing so.
In the event of a merger, acquisition, restructuring or sale of all or part of i188's business, personal data held by i188 may be transferred to the successor entity, subject to equivalent data protection commitments.
Payment Providers: Where you use payment methods associated with Easypaisa, JazzCash, Raast, HBL, UBL, Meezan Bank, Bank Alfalah or any other payment provider to transact on i188, the relevant payment provider will independently process your financial data under its own privacy policy. These providers do not endorse gambling; their inclusion is contextual only.
i188 retains personal data for no longer than is necessary for the purposes for which it was collected, subject to mandatory retention periods required by applicable law.
Upon expiry of the applicable retention period, personal data is securely deleted or anonymised in accordance with our internal data deletion procedures.
i188 implements technical and organisational security measures appropriate to the sensitivity of the personal data we process and the risks involved, including but not limited to:
While i188 takes data security seriously, no system is entirely immune to risk. You are responsible for maintaining the security of your own account credentials. Do not share your password with any third party, and contact us immediately if you suspect unauthorised access to your account.
Important: Never submit your CNIC, passport, bank statements or any other sensitive identity documents via unencrypted email, WhatsApp, live chat or any channel outside the Platform's dedicated secure HTTPS verification portal. i188 will never ask you to submit identity documents through unsecured channels.
i188 uses cookies and similar tracking technologies on the Platform. Cookies are small text files placed on your device that help us deliver a functional, personalised and secure experience.
You can manage cookie preferences through your browser settings. Most browsers allow you to block or delete cookies. Note that disabling strictly necessary cookies will impair Platform functionality and may prevent you from accessing your account. Disabling analytics or marketing cookies will not affect core platform access.
Subject to applicable law and the jurisdictional framework governing i188's data processing activities, you may have the following rights in relation to your personal data:
You may request confirmation of whether i188 processes your personal data and, if so, a copy of that data along with information about how it is used.
You may request correction of inaccurate or incomplete personal data held about you. You can update certain account details directly via Account Settings; for others, contact our support team.
You may request deletion of your personal data in certain circumstances — for example, where the data is no longer necessary for the purpose for which it was collected, or where you have withdrawn consent and no other legal basis applies. This right does not override mandatory retention obligations under AML and KYC law.
You may request that we restrict processing of your personal data in certain circumstances, such as where you contest the accuracy of the data or object to processing based on legitimate interests.
Where processing is based on consent or contractual necessity and is carried out by automated means, you may request a machine-readable copy of your personal data to facilitate transfer to another service provider.
You may object to processing based on legitimate interests at any time. You also have an absolute right to object to processing of your personal data for direct marketing purposes, including profiling related to marketing.
Where processing is based on your consent, you may withdraw that consent at any time without affecting the lawfulness of processing carried out prior to withdrawal.
To exercise any of the above rights, contact i188's support team via live chat on the Platform or by emailing [email protected] (plain text — not a clickable link). We will endeavour to respond to verified requests within a reasonable timeframe in accordance with applicable legal requirements.
The Platform is strictly intended for adults aged 18 or over — or the higher minimum age required by the operator or applicable license jurisdiction. i188 does not knowingly collect personal data from individuals below the minimum age requirement.
Where we become aware that personal data has been collected from a minor without appropriate consent, we will take immediate steps to delete that data and close the associated account. If you believe a minor has registered an account on i188, please contact our support team immediately.
As an online Platform operating internationally, i188 may transfer and process your personal data in countries outside your country of residence. Such transfers may include countries where i188's servers, KYC partners, payment processors or other service providers are based.
Where personal data is transferred outside the jurisdiction in which it was collected, i188 takes reasonable steps to ensure appropriate safeguards are in place, including contractual protections such as standard data protection clauses with recipient entities.
By using the Platform, you acknowledge that your personal data may be processed outside your country of residence, including in jurisdictions with different data protection standards than those applicable locally.
The Platform may reference or integrate third-party services, including payment processing systems, game content from technology partners, and analytics tools. i188 does not control the data practices of these third parties. Each third party operates under its own privacy policy and terms of service.
References to payment methods such as Easypaisa, JazzCash, Raast, HBL, UBL, Meezan Bank and Bank Alfalah are provided for contextual familiarity for Pakistani users. These institutions have independent data practices and do not endorse gambling activities. Any data you provide directly to a payment provider is subject to that provider's privacy policy.
i188 may update this Privacy Policy from time to time to reflect changes in our data practices, legal requirements or Platform features. When changes are material, we will provide reasonable advance notice by posting a prominent notice on the Platform or, where appropriate, by direct communication to registered Users.
The updated Policy will carry a revised effective date at the top of this page. Your continued use of the Platform following the publication of changes constitutes your acceptance of the revised Policy. We encourage you to review this page periodically.
If you have any questions, concerns or requests regarding this Privacy Policy or i188's data processing practices, please contact our support team through the following channels:
For data rights requests (access, erasure, rectification, portability, objection), please clearly state "Data Rights Request" in your message and provide sufficient identifying information for us to locate your account and verify your identity before responding.
Please do not submit sensitive identity documents (CNIC, passport, bank details) through email or unencrypted chat channels. Document submission must only occur through the Platform's secure HTTPS verification portal within your Account.
A quick visual summary of how i188 treats your personal data. These cards summarise key commitments — the full legal text above governs in all cases.
All data exchanged between your device and i188 is protected by SSL/TLS encryption. Passwords are stored in hashed form and are never readable by staff.
i188 does not sell your personal data to third parties for any purpose. Data is shared only with service providers operating under strict contractual data protection obligations.
Access, rectification, erasure, portability, objection and withdrawal of consent are all available to you. Contact support at any time to exercise your data rights.
Identity documents such as CNIC and passport copies are submitted only through the Platform's secure HTTPS portal — never via email or unencrypted chat.
We retain data only as long as necessary. Account and KYC data is kept for a minimum of five years post-closure to meet AML obligations, then securely deleted.
Marketing communications are only sent with your consent. You can withdraw consent and opt out at any time via Account Settings or by contacting support.
Our support team is available around the clock to address any privacy concerns or data rights requests. You can also read our full Terms and Conditions for the complete picture of your rights and obligations as an i188 user.
Adults 18+ only, or the higher minimum required by the operator/license jurisdiction. Please verify applicable laws in your jurisdiction before using this platform.